Returns & Exchanges
At Wiseman’s Western, we stand by the quality of our craftsmanship and want you to be completely satisfied with your purchase. If your gear isn't the perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn items in their original condition.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return packing slip to include inside your box.
Package and Ship
Securely pack your items in their original packaging, attach the shipping label to the outside of the parcel, and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse receives and inspects your return to ensure it meets our quality standards, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing